Our Policies

Introduction

Billeasy ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our usage-based rebilling service ("Service"). By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please do not use our Service.

Information We Collect

Personal Information

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"), including:

• Account Information: Name, email address, and other contact details when you register as a Seller or Client.
• Payment Information: Credit card details, billing address, and transaction history processed through our payment processor, Stripe.
• Usage Data: Information about how Sellers and Clients use our Service, including resource usage metrics.

Technical Information

• Device Information: IP address, browser type, operating system, and device identifiers.
• Log Data: Details of your visits to our Service, including time spent, pages viewed, and features used.
• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies.

How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our Service
• To process payments and manage billing
• To send notifications regarding your account, including low balance alerts
• To generate analytics and usage trends
• To communicate with you about Service updates
• To prevent fraud and enhance security
• To comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Payment Processors: We share payment information with Stripe to process transactions.
• Service Providers: Companies that perform services on our behalf, such as email services (Resend), hosting (Supabase, AWS Amplify), and task management (Trigger.dev).
• Sellers and Clients: Usage information is shared between Sellers and their respective Clients as part of our Service functionality.
• Legal Compliance: When required by law, subpoena, or legal process.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, please contact us at info@brainboxautomations.com.

Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you learn that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email:support@billeasy.ai